Effective Communication As An Effective Negotiator Essay

â€Å"Delivering a difficult message is like throwing a hand grenade. Coated with sugar, thrown hard or soft, a hand grenade is still going to do damage† (Stone, Patton, Heen, 2000, p. 17). If the underlying context of our message is not desirable, no matter how hard we try to throw the grenade softly, once it lands, it shows its consequences. Difficult conversations are not about who’s right, rather they are about dissimilar insights, perceptions, interpretations, and beliefs. Effective communication is not only important to be an effective negotiator, but it’s very essential in all aspects of life. Regardless of our level of proficiency, some conversations are always cause of anxiety and frustrations. As argued by Douglas Stone, Bruce Patton, and Sheila Heen, â€Å"conversations take place on multiple levels: the rational, the emotional, and the â€Å"identity† level†. Essentially, by considering these parts of conversation, we can learn each party’s version of what was articulated; what feelings take place throughout the conversation; and to what extent one’s identity may have been exposed, sapped, or fortified by the dialogue. The â€Å"rational† conversations are essentially the â€Å"what happened† conversations, which are usually made much more complicated than what parties’ initial expectations are and commonly involve tension over what happened and who is to blame for. In such conversations, each side of the conversation should look for their contribution to the dilemma, rather thanShow MoreRelatedQuestions On Developing An Improvement Plan1582 Words   |  7 Pagesnegotiation style in concordance with the questionnaires that I took. One of the questionnaires identifies perceptions of myself related to negotiations, particularly it clarifies my â€Å"perception of human behavior.† The next questionnaire identified communication competence, I will go over my outcomes from each questionnaire and provide a summary of my negotiation results. Next, I will discuss things that I need to improve, and a plan for doing so. Summary The two questionnaires taken were based uponRead MoreDefining Negotiation : Influencing Encompasses Persuading And Negotiating1443 Words   |  6 Pagesnegotiation is being conducted). A negotiator with high process awareness initially stands back from the issues of the negotiation and then identifies and manages the process to achieve desired outcomes. †¢ Pre-Negotiation There is often quite a lot that can be done to help set the scene for successful conditions under which to negotiate, possibly bringing other key stakeholders or champions on-side prior to the negotiation. †¢ Objectives Successful influencers/negotiators focus on the objectives ofRead MoreThe Role of Negotiation in Conflict Resolution Essay examples1516 Words   |  7 Pageslife. Role of manager is paramount with regard to negotiating the conflict that arises in organisational life (http://www.sagepub.com/). Often lack of effective and direct communication between the employees or employees and management are major contributory factor towards the organisational conflict. Failure of manger to establish direct communication with the employees can be also regarded as principle factor behind the organisational conflict. According to Jambrek, and Penić (2008), conflict ofRead MoreInternational Business Is Not Just About Nationalities722 Words   |  3 Pagesmodern world, international business is not just about nationalities, it is also about cultures. Cultures affect negotiation strategies, decisions values and communications. A case in point focuses on a scenario whereby a proficient U.S negotiator travels to Mexico to negotiate for a profitable business deal. Furthermore, the above named negotiator puts into consideration the aspect of time. Time is considered as money and therefore he intends to achieve the best deal within 24 hours. Reasonably, theRead MoreEffective Communication in Negotiation1126 Words   |  5 PagesEffective communication in negotiation In this report I decided to consider effective communication in negotiation. It is a very important topic, because we have to negotiate every day at work, at home, with our friends. We negotiate for deciding a time for meeting, or where to go on a rainy day, etc. Also the importance of negotiation has grown in recent years in a workplace. Nowadays, people works more in teams, where they need to negotiate and prove their opinions. Also many workers are formingRead MorePersuasive Communication and1272 Words   |  6 PagesPersuasive Communication and Effective Negotiations Introduction In business the most vital skill is communication. In a setting where ideas are the business, it is imperative to be able to communicate those ideas effectively. The most important part of communication is the persuasive message. Communication is defined as a process by which we give and express meaning in an effort to create shared understanding. This process requires a huge range of skills in intrapersonal and interpersonalRead MoreMoms.com: Analysis of Integrative Negotiations1431 Words   |  6 Pagesprovides ideas on the types of questions negotiators should ask to maximize efficiency. Fisher and Ury (1991) say that without communication there is no negotiation. Communicating by willingly providing information and asking questions develops the relationship and trust between all parties. By sharing information, a negotiator encourages perspective taking and improves the quality of the agreement (class notes, 17/09/04). By gathering information, a negotiator is better able to identify where theRead MorePurchasing Negotiations and Outcomes1101 Words   |  4 Pagesï » ¿Purchasing Negotiations and Outcomes Introduction Among the harsh realities of business transactions are the challenging negotiations that inevitably precede them. Some business leaders appear to be natural-born negotiators who are able to extract concession after concession in their favor during negotiations, while others seem to struggle to achieve a fair and equitable outcome. In between these two extremes are most business people who want and need to know how to negotiate successfully, butRead MoreNegotiation by Lewicki1690 Words   |  7 Pageshas been substantially updated and revised to reflect current negotiations research. Thirteen chapters are presented in four parts. The first chapters focus on the basic elements of conflict and negotiation. Part Two examines the processes of communication, persuasion, and ethical judgment. Part Three explores external influences on negotiations, including the social context, coalition or group participation, individual personality differences, and cultural factors. The final chapters d iscuss waysRead MoreIntegrative Negotiation1356 Words   |  6 Pagesto use active listening skills. Conflicting style of communication The individual with Integrating Style of communication faces conflict while engaging others in the resolution. Integrating style approach helps the party in a conflict to find new and creative ways to solve a problem with the help of making analytical statements from other group members. It also allows the party to find out resolutions of a conflict by open communication. This integrative style also helps to keep the team’s positive